KVKK Information Notice

Prepared by Sedat Çağlar - Kurye Faliyetleri as data controller under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK"). The Turkish version is the legally binding text.

Data controller

The data controller under KVKK is:

Legal NameSedat Çağlar - Kurye Faliyetleri
Authorized PersonSedat Çağlar
Tax Office / Tax IDHarput / 2180203297
AddressSürsürü Mah. Karahanlı Sok. No:9 İç Kapı No:4 Merkez/Elazığ
Emailsedatcglr34@gmail.com
Phone+90 541 262 82 38

Personal data processed

  • Identity: name, surname
  • Contact: phone number, email address, pickup and delivery address
  • Customer transactions: shipment type, delivery notes, order and delivery records, requests and complaints
  • Financial: invoice information (when needed)
  • Transaction security: technical logs of the website and apps (IP address, access time, etc.)
  • Mobile app data: the data listed in the privacy policy of the relevant app

Purposes of processing

  • Providing courier services, picking up and delivering shipments
  • Carrying out communication and following up requests and complaints
  • Finance, accounting and invoicing
  • Providing mobile apps and support
  • Information security
  • Fulfilling legal obligations and informing authorized bodies

Your personal data is processed on the following legal grounds under Article 5/2 of KVKK:

  • Being directly related to the conclusion or performance of a contract (Art. 5/2-c)
  • Being necessary for the data controller to fulfil its legal obligation (Art. 5/2-ç)
  • Being necessary for the establishment, exercise or protection of a right (Art. 5/2-e)
  • Being necessary for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms (Art. 5/2-f)

Where none of these grounds applies, your data is processed only with your explicit consent.

Transfer of personal data

Limited to the purposes above and in accordance with Articles 8 and 9 of KVKK, your personal data may be shared with:

  • The recipient or sender of a shipment, to complete the delivery,
  • The relevant delivery platform, in the context of platform courier work,
  • Public authorities authorized by law,
  • Suppliers providing web hosting, email and app infrastructure services.

Since the servers of our website hosting and email providers may be located abroad, technical logs and communication data may be transferred abroad in accordance with the conditions set out in Article 9 of KVKK.

Method of collection

Your personal data is collected by phone, email, SMS and instant messaging, in person during pickup and delivery, through delivery platforms, and electronically via the website and mobile apps, by partly automated and non-automated means.

Your rights under Article 11 of KVKK

Under Article 11 of KVKK, by applying to the data controller you have the right to:

  1. Learn whether your personal data is processed,
  2. Request information if your personal data has been processed,
  3. Learn the purpose of processing and whether data is used in line with that purpose,
  4. Know the third parties in Türkiye or abroad to whom your data is transferred,
  5. Request correction of incomplete or inaccurate data,
  6. Request deletion or destruction of your data under the conditions in Article 7 of KVKK,
  7. Request that operations under (e) and (f) be notified to third parties to whom your data was transferred,
  8. Object to a result against you arising from analysis exclusively by automated systems,
  9. Claim compensation for damages arising from unlawful processing of your data.

How to apply

You can submit your requests with a written application including your name, surname, national ID number (for foreigners: nationality and passport/ID number), notification address, email address if any, phone number and the subject of your request, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller:

  • In person or via notary: Sürsürü Mah. Karahanlı Sok. No:9 İç Kapı No:4 Merkez/Elazığ
  • By email: sedatcglr34@gmail.com (from your own email address registered with us)

Applications are concluded free of charge within 30 days at the latest, depending on the nature of the request. If the process requires an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board.