Privacy Policy

This policy explains how Sedat Çağlar - Kurye Faliyetleri processes your personal data in connection with our website (sedatcaglar.online), our courier services and our mobile apps.

Data controller

Your personal data is processed by the following business as the data controller:

Legal NameSedat Çağlar - Kurye Faliyetleri
AddressSürsürü Mah. Karahanlı Sok. No:9 İç Kapı No:4 Merkez/Elazığ
Emailsedatcglr34@gmail.com
Phone+90 541 262 82 38

Scope

This policy covers our website at sedatcaglar.online, the courier services we provide and the mobile apps developed by Sedat Çağlar - Kurye Faliyetleri. If an app has its own privacy policy, that policy applies first for that app, and this policy is supplementary.

Data we collect

Website

Our website does not use cookies, contains no analytics or advertising tools, and has no contact form. No personal data is entered on the site.

Our hosting provider (Vercel Inc.) may keep technical server logs such as IP address, browser type, requested page and access time for a limited period for security and operational purposes.

Courier services

To provide the service, we process information such as the sender's and recipient's name, phone number, pickup and delivery address, type of shipment and delivery notes. Where invoicing is required, legally mandatory invoice information is also processed.

Communication

When you contact us by phone or email, your name, phone number, email address and the content of your message are processed to respond to your request.

Mobile apps

The data collected by each app is described in detail in that app's own privacy policy. As a general principle, only data necessary for the app to work is collected, and data is never sold.

Purposes of processing

  • Planning the courier service, picking up and delivering shipments
  • Responding to your requests, questions and complaints
  • Invoicing and fulfilling legal obligations
  • Keeping the website and apps secure and working properly

Sharing of data

We do not sell your personal data or share it for advertising. Data may only be shared:

  • With the recipient or sender of a shipment, to the extent needed to complete the delivery,
  • With the delivery platform an order belongs to, in the context of platform courier work,
  • With authorized public authorities when required by law,
  • With infrastructure providers we use (e.g. web hosting, email service), only as needed to provide the service.

Retention

Personal data is kept for as long as required for the purpose of processing and for the statutory retention periods set out in the applicable legislation (e.g. invoice records under tax law). After these periods, data is deleted, destroyed or anonymized.

Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss and misuse. Our website is served encrypted over HTTPS. Please note, however, that no transmission over the internet is completely secure.

Your rights

Detailed information about your rights under Article 11 of the Turkish Personal Data Protection Law No. 6698 (KVKK) is provided in our KVKK Information Notice. To access your data or ask for its correction or deletion, write to sedatcglr34@gmail.com. For deletion of an app account and its data, see the Account & Data Deletion page.

Children's privacy

Our services and website are not directed at children under 13, and we do not knowingly collect personal data from children of that age. If you become aware that such data has been collected, please contact us and we will delete it promptly.

Changes

We may update this policy from time to time. The current version is always published on this page, and the "Last updated" date at the top is changed accordingly.

Contact

For questions about this policy, please contact us:

Legal NameSedat Çağlar - Kurye Faliyetleri
AddressSürsürü Mah. Karahanlı Sok. No:9 İç Kapı No:4 Merkez/Elazığ
Emailsedatcglr34@gmail.com
Phone+90 541 262 82 38